Privacy Policy

Oswald Decorating Auchterarder, Perthshire, Scotland

david@oswalddecorating.co.uk

07803 173 559

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Last updated: May 2026

Oswald Decorating is committed to protecting your privacy. This policy explains how we collect, use, and store your personal information when you visit our website or contact us about our services.

1. WHO WE ARE

Oswald Decorating is a sole trader painting and decorating business based in Auchterarder, Perthshire, Scotland. David Stewart is the data controller responsible for your personal data.

1. WHAT INFORMATION WE COLLECT

We may collect the following personal information when you contact us via our website, by phone, or by email:

• Your full name

• Your phone number

• Your email address

• Your property address or location

• Details of the work you are enquiring about

• Any other information you choose to provide

1. HOW WE USE YOUR INFORMATION

We use the information you provide to:

• Respond to your enquiry

• Arrange and carry out site visits and quotations

• Schedule and complete decorating work

• Issue invoices and process payments

• Communicate with you throughout the course of a project

• Comply with any legal obligations

We will never use your information for marketing purposes without your explicit consent, and we will never sell your data to third parties.

1. LEGAL BASIS FOR PROCESSING

We process your personal data on the following legal grounds:

• Contract — where processing is necessary to fulfil or enter into a contract with you

• Legitimate interests — where it is necessary for us to process your data to run our business effectively

• Legal obligation — where we are required to process data to comply with the law

• Consent — where you have given us explicit permission to use your data for a specific purpose

1. HOW LONG WE KEEP YOUR DATA

We retain your personal information for as long as is necessary to fulfil the purposes outlined in this policy. Client records, including invoices and project details are typically retained for a period of six years in line with HMRC guidance. Enquiries that do not result in work being carried out will be deleted within 12 months.

1. THIRD PARTY SERVICES

Our website uses Google Analytics to help us understand how visitors interact with our site. Google Analytics collects anonymous data such as pages visited, time spent on site, and general location. This data does not identify you personally. For more information on how Google uses this data, please visit www.google.com/policies/privacy.

We do not share your personal data with any other third parties without your consent, except where required by law.

1. YOUR RIGHTS

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request that we correct any inaccurate data

• Request that we delete your data where there is no legitimate reason to retain it

• Object to the processing of your data

• Request that we restrict processing of your data

• Lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk

To exercise any of these rights, please contact us at david@oswalddecorating.co.uk.

1. DATA SECURITY

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. All electronic data is stored securely and access is restricted to David Stewart only.

1. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. Any changes will be published on this page with an updated date. We encourage you to check this page periodically.

1. CONTACT

If you have any questions about this privacy policy or how we handle your data, please contact us at david@oswalddecorating.co.uk or call 07803 173 559.